Returns & Refunds

RETURNS POLICY

We want you to be satisfied with your purchase.

Returns
Items can be returned within 14 days of delivery if unused and in original packaging.

Non-returnable items
- Opened flooring packs
- Custom or special orders
- Samples

Refunds
Refunds will be processed once goods are returned and inspected.

Return Costs
Customers are responsible for return shipping costs unless the item is faulty.

Damaged Goods
If your order arrives damaged, contact us within 48 hours with photos.

Contact
info@klflooringinteriors.co.uk